lkaktemplates.blogg.se - How do i cancel xbox game pass subscription

We've contacted the company for comment.įor more recent news surrounding Xbox Game Pass, make sure to check out this piece detailing everything that's being made available on the service across this month.As good as it is, anything you subscribe to will eventually get unsubscribed, Xbox Game Pass is no different. It's not clear if Microsoft will bring those changes to other markets, or if this will remain an approach specifically for the UK.

Other companies offering memberships and subscriptions that auto-renew should take note, and review their practices to ensure they comply with consumer protection law." "We are therefore pleased that Microsoft has given the CMA these formal undertakings to improve the fairness of their practices and protect consumers, and will be offering refunds to certain customers. "Gamers need to be given clear and timely information to make informed choices when signing up for auto-renewing memberships and subscriptions," explained Grenfell.

Better information about price increases: Microsoft will give clearer notifications of any future price rises, and will ensure people know how to turn off auto-renewal if they don’t want to pay the higher priceįollowing the action from Microsoft, Executive Director of Enforcement at the CMA Michael Grenfell issued a statement detailing the need for companies to act in a similar fashion.

These customers will be reminded how to stop payments, and if they continue not to use their memberships, Microsoft will ultimately stop taking further payments

Inactive memberships: Microsoft will also contact existing customers who haven’t used their memberships for a long time but are still paying.

Refunds: Microsoft will contact existing customers on recurring 12-month contracts and give them the option to end their contract and claim a pro-rata refund.

Better upfront information: Microsoft will provide more transparent, upfront information to help customers understand their Xbox membership – making clear, for example, that the subscription will auto-renew unless the customer turns off auto-renewal when the subscription will auto-renew how much it will cost and how the customer can receive a refund after an accidental renewal.

As per the report, the CMA has stated that Microsoft has undertaken a number of voluntary arrangements to improve its Game Pass and Xbox Live Gold auto-renewal services, which include the following changes: